HelpdeskVision

Issue Management and Helpdesk Software Solution

HelpdeskVision is a powerful issue management tool.  It effortlessly manages an organization’s service requests either from internal or external customers.

It is entirely web-based and the user friendly interface allows for both the logging and management of calls.

Its features include:

• Automatic routing of calls as they are logged to appropriate teams according to pre-defined rules
• Email alerts of calls being logged and updates to their progress
• Comprehensive management and team reports

To find out more about how HelpdeskVision can help your organization contact us now